Season’s Greetings! Due to the holidays, fulfillment of orders placed between December 23, 2022 and January 2,2023 will be delayed between 7-10 business days plus shipping estimates. We appreciate your patience and understanding during this time. We wish you and your fur family a wonderful holiday season!
We’re confident we design and sell the very best pet supplements and treats available and we want you to share our confidence! That’s why we back every sale with a 30-day “Love it or Return it” money-back guarantee.
If you are not 100% happy with your product or if you feel it just doesn’t work for your pet, return it within 30 days of receipt and we will refund your money. Products purchased from us may be returned for any reason within 30 days of purchase. We don’t refund shipping costs unless items are defective.
How this policy works on products purchased directly from us or from an authorized retailer:
Online Sales: Product(s) that are purchased directly from us must be returned within 30 days of the date on the receipt.
How? Contact us at the number below to receive your refund.
Store Sales: Product(s) that are purchased from an authorized retailer may be returned to the retailer within 30 days of the date of receipt.
How? Return the product within 30 days of receipt to the store where you purchased the item for a refund. Don’t worry, we’ll take care of them! You must have your receipt for a refund.
Due to the expenses, we incur to make, package, and ship ultra-premium products, we do not accept returns outside of 30 days for any reason.