Season’s Greetings! Due to the holidays, fulfillment of orders placed between December 23, 2022 and January 2,2023 will be delayed between 7-10 business days plus shipping estimates. We appreciate your patience and understanding during this time. We wish you and your fur family a wonderful holiday season!

We Want Our Customers To Be Well Informed!

FAQ’S

EFFECTIVE, AFFORDABLE PRODUCTS THAT WORK!

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SUPER SUPPLEMENTS

  • Q: DO DOGS & CATS LIKE THE TASTE OF FIRM UP, GI BALANCE, JOINT POWER? I HAVE PICKY EATERS.

    A: Most pets LOVE the taste of our supplements. There are some dogs & cats that will initially turn their snout up at the products, but we encourage our customers to be persistent with the products as you are feeding your pet a supplement to help a condition or issue and you want to do what you can to get the products into the diet. We encourage mixing the product into the food with a little bot of water.
  • Q: DO I HAVE TO ADD WATER TO FIRM UP AND FIRM UP + CRANBERRY?

    A: Nope! That is the beauty of FiRM UP! It’s mobile and easy. The dogs/cats like it a little more and it’s a little easier to eat (not as dry) when it is mixed with water… but the only side effect of feeding it dry is a condition we call “orange beard”.
  • Q: MANY OF THE PRODUCTS ON THIS WEBSITE SAY ``VETERINARIAN APPROVED``. PLEASE EXPLAIN.

    A: Veterinarians are one of our biggest customer bases. They buy, sell and use our products everyday.
  • Q: MY DOG GOT INTO THE PANTRY AND ATE AN ENTIRE BAG OF FIRM UP! SHOULD I BE CONCERNED? SHOULD I SEEK VET CARE?

    A: Our dogs have done this so many times without issue!! FIRM UP is like candy to them! With that said… it’s not a bad idea to check in with your Vet if your dog has “racoooned” your bag of FIRM UP!. We literally have a lock on our pantry now because of this!
  • Q: I JUST RECEIVED YOUR FIRM UP PRODUCT AND THOUGHT IT SMELLED REALLY NICE WHEN OPENING THE PACKAGE. I HAVEN'T TRIED IT ON MY DOGS YET, BUT I WONDERED WHY IT'S NOT AVAILABLE FOR HUMANS? IT MIGHT BE GREAT REPLACEMENT FOR OTHER FIBER SOURCES SUCH AS PSYLLIUM?

    A: Thank you! We get this question a lot. Although we use 100% Human Grade top notch ingredients, we license our products to sell in the pet industry, not the human supplement industry.
  • Q: HOW MANY TIMES A DAY SHOULD I FEED YOUR SUPPLEMENTS?

    A: All of our products are to be fed once a day or in one meal of the day with the exception of Urinary Berry… it is to be fed twice per day.
  • Q: FIRM UP AND GI BALANCE FEEDING INSTRUCTIONS. I AM UNCLEAR ON HOW MUCH PRODUCT AND WATER TO MIX?

    A: You will mix equal amounts of product and water. So let’s say you have a 20 lb dog. Your would mix 1-2 tsp of product and 1-2 tsp of water. The amounts are on the back of the packaging for reference.
  • Q: HOW MUCH CRANBERRY IS IN FIRM UP CRANBERRY?

    A: There is approx. 250mg of nutraceutical grade cranberry in each tbs. of FiRM UP! + Cranberry.
  • Q: MY DOG/CAT GETS UTI'S REGULARLY. WILL FIRM UP CRANBERRY WORK?

    A: FiRM UP! + Cranberry has the added benefit of cranberry (PAC’s to fight infection and antioxidants). There is enough cranberry in most cases to help maintain a healthy bladder and urinary tract however, if your dog/cat is prone to chronic UTI’s, our Super Snout Urinary Berry supplement is a better choice. Always consult with your Veterinarian before feeding any supplements to your dog or cat.
  • Q: DO DOGS & CATS LIKE THE TASTE OF JOINT POWER (GREEN LIPPED MUSSEL)?

    A: Most dogs and cats LOVE the taste of JOINT POWER Green Lipped Mussel powder… (you’ll know why when you open the jar). For a small few, it can be an acquired taste. The benefits of JOINT POWER are so amazing, that we encourage our customers to find ways to implement the product into the diet. Most people mix it right into the food with a little bit of water.
  • Q: MY DOG GOT LOOSE STOOLS WHEN I STARTED FEEDING JOINT POWER GREEN LIPPED MUSSEL?

    A: This is rare and harmless… but it can happen. JOINT POWER Green Lipped Mussel has such powerful omega 3 fatty acids, that is can cause loose stools initially. If this does happen, just back off the dosage a little and slow down the implementation.
  • Q: DO I NEED TO GIVE OTHER JOINT SUPPLEMENTS IF I FEED JOINT POWER GREEN LIPPED MUSSEL?

    A: Most of our customers discontinue the use of any additional joint supplements once they see the results from using JOINT POWER. Depending on the severity of the joint issues, please consult with your Veterinarian if your dog/cat is on a pharmaceutical anti-infammatory.
  • Q: CAN YOUR SUPPLEMENTS BE GIVEN TO ANY AGE DOG/CAT?

    A: First, always consult with your Veterinarian prior to feeding any food supplement….Ours or anyone else’s! Our products are pure, whole foods from nature… so there should not be any problems with the age of the dog/cat. Please note though that puppies/kittens under the age of 12 weeks and pregnant/nursing mothers should be monitored more closely.
  • Q: YOUR COMPANY NAME IS DIGGIN' YOUR DOG AND SUPER SNOUTS...ARE YOUR SUPPLEMENTS GOOD FOR CATS TOO?

    A: Definitely! Our products work excellent on cats! There is a dosage on every product for cats/cat weights.
  • Q: DO YOUR SUPPLEMENTS REQUIRE REFRIGERATION AFTER OPENING?

    A: NEVER! Use what you need when you need it and put the rest back in the cupboard/pantry! Our products are 100% shelf stable and ZERO WASTE products.
  • Q: ARE YOUR SUPPLEMENTS GLUTEN FREE/GMO FREE/PESTICIDE FREE?

    A: Yes… all of the above.
  • Q: WHERE DO YOU SOURCE YOUR INGREDIENTS?

    A: All Diggin’ Your Dog products are 100% sourced in the USA. From the ground to the bag they come from domestic sources. Our Super Snouts brand has some ingredients that are selectively sourced outside of the USA… For Example: Green Lipped Mussel from New Zealand… the only place on earth to source it. Egyptian Fennel (in Our GI Balance) is THE BEST fennel for gas. The USA is really good at a lot of products… but we aren’t the best at absolutely everything!
  • Q: WHERE ARE THE PRODUCTS MANUFACTURED AND /OR PACKAGED?

    A: All of our products (with the exception of our products containing Green Lipped Mussel (which is packed in a nutraceutical facility in California) are formulated, handcrafted abs hand-packed in our facility in Reno, NV. We like to use and employ people, not machines to make our products.
  • Q: IF FOR SOME REASON MY DOG/CAT WON'T EAT YOUR PRODUCT CAN I RETURN IT FOR A REFUND?

    A: We offer a 100% guarantee on every handcrafted product we sell. However, we do encourage you to give our products a “good try” by mixing them into the food if you have a picky eater. The results are well worth it! If you do return a product, please return it to the store where you purchased the item and we will take care of them!
  • Q: ARE YOUR SUPPLEMENTS HUMAN GRADE?

    A: Yes. We use 100% Nutraceutical, Human Grade whole ingredients in all of our supplements.
  • Q: HOW DOES FIRM UP WORK?

    A: FIRM UP supports stool consistency and regularity in dogs and cats. It does this through the fiber in the Whole Pumpkin and Apple Fiber. It works great when switching foods or when GI upset occurs unexpectedly. It works for both diarrhea and constipation. How? Diarrhea is a LACK of water absorption the colon and lower bowel. Fiber (FIRM UP) directly aids in forming solid stool by slowing down digestion and the passage of waste, giving the body more time to naturally absorb water.

    On the other paw, Constipation is TOO MUCH water reabsorbing into the body due to the slow passage of waste matter through the colon. The result is dry and difficult to pass stools. Fiber (FIRM UP) will keep some of this water from being re-absorbed by the colon, giving the colon the fluids needed for hard to pass stools.

  • Q: HOW DOES GI BALANCE WORK?

    A: GI BALANCE works the same as FIRM UP (explanation above) with many added benefits. GI BALANCE also contains Ginger for upset/nervous tummy, Inulin as a probiotic and Egyptian Fennel to conquer doggie and kitty farts.
  • Q: HOW DOES JOINT POWER - GREEN LIPPED MUSSEL WORK?

    A: JOINT POWER (Green Lipped Mussel) works as an extremely effective anti-inflammatory through the processes of the incredible natural package of Omega 3 Fatty Acids it naturally contains. Please see the descriptive page on JOINT POWER.
  • Q: HOW DOES URINARY BERRY WORK?

    Cranberries and Blueberries have been proven to prevent infection in the bladder and urinary tract by way of natural anti-adhesion compounds called PROANTHOCYANIDINS (P.A.C.™s). P.A.C.™s literally block the adhesion of bacteria on the mucosal walls of the bladder and urinary tract by forming a slippery barrier. Once the P.A.C.™s have done their job and have created the slippery barrier, bacteria are unable to adhere or stick to the lining and are washed away in the urine.

    P.A.C.™s also promote a healthy immune response due to their proven Anti-Inflammatory and Antioxidant properties. Additional benefits beyond Urinary Tract and Bladder support are that these compounds support healthy teeth, gums, eyes and cardiovascular health.

  • Q: HOW DO SUPER SHROOMS MEDICINAL MUSHROOMS WORK?

    A: Medicinal Mushrooms promote healthy immune and cell function. They are natural immuno-modulators, which means that they are able to go into the body and adjust the immune system either up or down depending on the condition or issue.

    Super Shrooms Support a healthy inflammatory response and detoxification process in the body. Super Shrooms contain bioactive compounds that have the ability to neutralize toxins, promote protective enzymes and decrease oxidative stress, which is responsible for accelerated aging of the body.

    Super Shrooms are dense in molecules known as Beta-glucans. Beta-glucans are known for immune system support and re-building connective tissue to promote healthy joints.

  • Q: WHY ARE YOUR PRICES SO AFFORDABLE ON YOUR EFFECTIVE SUPPLEMENTS?

    A: We work on smaller margins than most companies so that we can offer our customers effective, affordable solutions to their dog/cat issues. We believe that good supplements should be available for everyone to afford and for every dog/cat to benefit from. We also are very good at sourcing our ingredients at the right prices… which we pass on to you!
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AMAZING TREATS

  • Q: WHERE DO YOU SOURCE THE INGREDIENTS FOR YOUR TREATS?

    A: USA Farmers and Ranchers. Our treats are antibiotic free and have no added hormones (except for those naturally occurring in the animal)
  • Q: ARE YOUR TREATS GRAIN FREE? GLUTEN FREE? PRESERVATIVE FREE?

    A: Yes! All of the above!
  • Q: WHERE ARE THE BUBA CHEW WATER BUFFALO HORNS SOURCED? DO THE WATER BUFFALO SHED THEM NATURALLY?

    A: We buy our Water Buffalo Horns from a trusted small business in Northern India whom we know personally and have done business with for years. The Water Buffalo do not shed their horns. Northern India is the #1 exporter of beef in the world (in India, Water Buffalo is considered beef/bovine) . The “Buffalo” is exported to Europe where it is eaten and exported to the USA mostly for Dog/Cat food formulas that contain “BUFFALO” in the ingredient panel.
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MORE FAQ’s ARE ALWAYS BEING ADDED. BE SURE TO GO TO THE PRODUCT PAGES FOR MORE INFORMATION ON EACH PRODUCT.

Still Have Questions? We’d Love To Hear From You!